Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Fareham | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Fareham is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Fareham and across the UK. We are the data controller responsible for your personal information.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and other clinical data necessary for prescribing
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, device information, and website usage data collected via cookies

3. How We Use Your Data

We use your personal information for the following purposes:

• To assess your suitability for weight loss treatment and process your consultation
• To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
• To communicate with you regarding your treatment, orders, or account
• To fulfil our legal and regulatory obligations as a GPhC-registered pharmacy
• To maintain accurate medical and dispensing records
• To improve our website and services

Our legal bases for processing your data include the performance of a contract, compliance with legal obligations, and, for special category health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: To understand how visitors use our site and improve our services
• Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information with trusted third parties only where necessary:

• Independent prescribers: To review your consultation and issue prescriptions where appropriate
• Delivery providers: To fulfil medication orders securely and promptly
• Payment processors: To handle transactions securely in compliance with PCI DSS standards
• IT and platform providers: Who support our website and pharmacy management systems under strict data processing agreements
• Regulatory bodies: Such as the GPhC or NHS, where we are legally required to disclose information

All third parties are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment data is retained only as long as necessary for legal and financial compliance.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored on secure, encrypted servers located within the UK or EEA.

8. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, the right to restrict or object to certain processing, and the right to data portability. You may exercise any of these rights by contacting us directly. We will respond to all data-related requests within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Fareham
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.